Frequently Asked Questions (FAQs)
1. How can I place an order?
To place an order, simply browse our products, add your desired items to the cart, and proceed to checkout. Follow the instructions to complete your purchase.
2. What payment methods do you accept?
We accept payments via Credit7Debit Cards, Apple Pay and Google Pay.
3. How long does shipping take?
Shipping times vary depending on your location and the shipping method selected. Estimated delivery times:
-
Standard Shipping: 7 to 10 business days
4. Can I track my order?
Yes! Once your order has been shipped, you will receive an email with a tracking number and a link to track your package.
5. Do you ship internationally?
Yes, we offer international shipping to select countries. Shipping rates are always free shipping and times vary based on location.
6. What is your return policy?
We accept returns within 14 days of delivery. The item must be in its original condition. Please refer to our Refund Policy for more details.
7. What should I do if I receive a damaged or incorrect item?
If you receive a damaged or incorrect item, please contact us at theminiron@gmail.com within 14 days of delivery, and we will assist you with a replacement or refund.
8. Can I modify or cancel my order after placing it?
We process orders quickly, but if you need to make changes or cancel your order, please contact us at theminiron@gmail.com as soon as possible. We cannot guarantee changes once the order has been processed.
9. How do I contact customer support?
You can reach us via email at theminiron@gmail.com. Our support team is available 24/7 to assist you.
If you have any other questions, feel free to contact us!